Anti-Money Laundering and Know Your Customer Policy

The platform enforces identity check procedures and transaction monitoring to prevent fraud, verify account ownership, and combat illicit financial activity. These measures safeguard the integrity of the gaming environment and protect every user.

• Fair play maintained through verified accounts
• User safety prioritised via continuous monitoring
• Transparency in all verification processes
• Regulatory requirements met at every stage

Every new account holder must complete ID verification before accessing certain platform features or processing withdrawals. Document submission may be requested at registration, during account activity, or when specific thresholds are reached.

• Government-issued photo identification (national ID card, international passport, or driver’s licence)
• Proof of residential address (utility bill, bank statement, or official correspondence dated within the last three months)
• Payment method ownership confirmation (bank card images, e-wallet screenshots, or account statements)

The platform employs comprehensive controls to detect and prevent money laundering, terrorist financing, and other illegal activities. Automated systems and manual reviews work together to maintain account protection and platform integrity.

• Transaction monitoring applied to all deposits, wagers, and withdrawals
• Automated detection rules flag unusual patterns or high-risk behaviour
• Enhanced due diligence triggered for significant transfers or rapid account changes
• Review procedures for large or irregular financial movements
• Risk scoring mechanisms assess account holder activity continuously
• Sanctions screening and politically exposed person (PEP) checks performed at onboarding and periodically thereafter
• Reporting obligations to competent authorities fulfilled when suspicious activity is identified

Certain actions undermine the platform’s security measures and violate the terms governing responsible gaming and financial integrity. Users found engaging in these behaviours face enforcement action.

• Operating multiple accounts to bypass verification or limits
• Submitting forged, altered, or stolen identification documents
• Attempting to launder funds through gaming activity or circular transactions
• Manipulating systems, exploiting vulnerabilities, or coordinating with other users for fraudulent purposes
• Sharing, selling, or transferring account access to third parties
• Using payment instruments not registered in the account holder’s name
• Misrepresenting personal data or concealing true identity during the verification process

Violations of this policy result in immediate enforcement measures to protect platform integrity and other users. Depending on severity, the platform may impose temporary or permanent account suspension, freeze or confiscate funds linked to suspicious activity, cancel bets or winnings derived from non-compliant behaviour, and report findings to competent authorities where applicable.

Account holders must provide accurate and current personal data at all times, ensuring any changes to contact details or residential address are updated promptly. Completion of document submission requests within the specified timeframe is mandatory, and delays may result in restricted account functionality. Users must respond to additional verification inquiries without undue delay, use only payment methods registered in their own name, and report any suspicious activity or unauthorised access to their account immediately. Cooperation during security reviews protects both the individual user and the broader community.

The platform upholds fair play and transparency as core principles, ensuring every user benefits from a safe and equitable environment. These commitments underpin all security measures and operational policies.

• Compliance with identity verification and anti-money laundering standards across all jurisdictions
• Confidentiality and protection of personal data in accordance with applicable privacy regulations
• Ongoing monitoring for suspicious activity to detect and prevent financial crime
• Prevention of manipulation, collusion, and unfair behaviour through automated and manual controls
• User support available on safety matters, verification queries, and account protection
• Shared responsibility between the platform and account holders to maintain integrity
• Equal conditions for all users, ensuring no preferential treatment or discriminatory practices